Customer Testimonials
Helen was so great to work with. Got us a good deal on the Lexus gx. She is very knowledgeable and a real asset to Lexus Dealership. Helen is th reason my husband and I came back to Lexus of Atlantic City. APlus service.
Everyone was very helpful and nice to me Harry in service and Helen in Sales
Helen lead the charge and did a fantastic job. She listened and understood what I was trying to accomplish and put together a wonderful experience on my trade-in. I would recommend Lexus of AC, and particularly Helen, again without hesitation.
Very nice and exelent service! Thank you very much. For helping and give me a guidance
The dealership was wonderful to work with. Listened to what I wanted and delivered!! Great experience!!
Went in and was immediately helped. Found a car I wanted and Helen made sure I could get it in the color I wanted. She was very helpful and answered any questions I had.
Dealership made the buying experience very smooth. Found the exact car we wanted faster then expected. Helen was very helpful and professional. A+++ transaction.
I have been searching for a RC350 for over a year in a nice color and a friend finally found one for me in Atlantic City. Since I live over an hour away, I was not ready for the drive during the week and to sit in the dealership for the night. I called and spoke with Helen right away. I was able to purchase my car on the phone with her all during my drive home from work. She took care of all my paperwork via text message. I barely had to do any work. When I went to ...
My thanks to Helen for finding me the car I wanted. The whole process from beginning to end was stressless and I am very happy with my purchase. Thanks, Helen,
It was friendly helpful great service, I love Lexus in Atlantic City very nice service.
Very helpful and knowledgeable about there cars. I was in and out in record time.
Amazing Experience with Helen and Jason n Joe … worked hard to get me into my New Lexus GX460 … thank you
Harry Collins in service is always courteous and efficient. When they find a problem, they fix it! The complimentary car wash is always appreciated.
From onset to delivery and beyond, Lexus of AC was a perfect experience. Everyone was polite, courteous, and professional. They facilitated my selection expeditiously and seamlessly in minimal time. Dave, Helen, and Chris are deserving of particular notice because of the comfort level they gave me. I have purchased many cars in my lifetime from good agencies but, none equaling the overall experience from Lexus of Atlantic City. I love my new car. Fred Klein
The staff could not be any friendlier. This is a GREAT place to buy a Lexus My thanks to Helen, Dave, Sara, Chris
Staff is friendly and very professional. A loaner vehicle was provided, it was to my satisfaction. I was pleased with the work completed on my vehicle.
Very efficient, prompt in time slots and very easy to deal with. Good work!! Thank you.
We became Lexus customers about 10 years ago when Helen sold us our first E350. We have been loyal to Helen and the entire Lexus team ever since! Service department is great and Helen is just a pleasure to do business with! We love her!
Excellent dealer from Sales to Service. We have had very good results with Lexus of AC for over 22 years. My wife just leased her second Lexus and we dealt with Helen Bitzberger who was very professional and made the process as easy as it could have been. while i am writing the review I want to add my experience with service the staff that work for Jim and Chris are also very competent and get the job done.
Great service including careful explanation of the work required and rationale. No pressure just straight up information and prompt followup.
Amazing Team Work … Service Department is Hands down The Best I ever seen . Thank you
The team was so easy to work with, an absolutely seamless process! I would recommend to anyone! A truly great experience! Helen was a phenomenal saleswoman who was nothing but accommodating throughout the process.
Hands down the easiest deal I’ve ever made. Couple calls with Helen which was extremely professional and polite and the deal was closed. Picked up my car the very next day.
Great service department — they take the time to explain repairs needed and cost upfront — friendly people
Everything happened so fast. I would like to thank Helen for helping us out with our purchase. This has been one of the best experience I have had at a car dealership.
Helen did an excellent job and had everything ready. I purchased a Lexus IS350 off lease and then leased another NX 450h+ Hybrid from this dealership. I drove almost 3 hours to get the car and I will be coming back to this dealership everytime I buy a new Lexus. Joe did an excellent job with all the paperwork. The best part was I completed both of these transactions plus a test drive in under 45 minutes. I highly recommend this dealership to anyone on the east coast that wants to buy a Lexus. It was well worth the drive from MD!!!!
Pleasant to deal with Prices are premium Efficient in every respect This is my 3rd Rx350 and I very much like the vehicle
We had a positive experience once again with the Lexus of Atlantic City with Helen Bitzberger and the remaining members of the team. We first met Helen Bitzberger in 2007 when we leased our first 350ES. Ever since our first lease we have returned to Lexus of Atlantic City to work with Helen with each new lease. Helen would periodically checked with us with each lease to see if we had any questions and to be sure we were still pleased with our car. This time Helen convinced us to try the RX350 and we both fell in love with it. ...
This is my fifth car I will be buying here. .When I come here I am treated with courteously and respect. no one has ever pressured me to buy a car. they have listened and did their best to provide me with the vehicle that I want.
Very positive experience and purchase, fast, thorough friendly and courteous. Helen B. Is the best sales person we’ve ever dealt with.
I purchased a car from Antonia at the Lexus of AC dealership and she was fabulous!
I visited in December to purchase a GX 460 and met Helen. Not having the GX color and options in stock. I gave Helen my specs for my new 2023 Lexus GX 460 Helen and Jason worked hard & got allocation from Lexus. My new GX arrived from Japan 3-months later, perfect to my specs. Helen is a great communicator and kept me informed through the entire process. I appreciate the entire team who made it happen including ordering the dash camera through Chris in the parts department. Helen Bitzberger -Sales Jason Chiorazzo - Sales Manager Joseph Ciaburri _ Business agent David Steele - ...
They did a great job of having everything ready for when I arrived at the dealership. Also, it was my first Lexus and they spent a lot of time going over the controls and features before I left. Everyone was so nice and I did not feel any pressure.
My husband and I had a great experience purchasing a new SUV from Lexus of AC. Helen Bitzberger was very professional throughout the entire process. Joe was phenomenal in the finance department as well. We were in and out of the dealership in record time, and we thrilled with our new car.
We were looking for a Lexus SUV for quite a long time and were referred to Lexus of Atlantic City. Our sales person, Helen Bitzenberger went above & beyond in making our purchase, pleasurable and seamless. We would highly recommend Helen to our friends and family. She is a true asset to the dealership as evidenced by her outstanding customer service!
I had a great experience. Helen Bitzberger was my salesperson and she was a pleasure to work with from the very beginning. I found all the staff to be very pleasant throughout my purchase experience. There were also a few items that they agreed to provide on the strength of their word and they delivered.
My experience with Lexus of AC is that they very professional, polite and service friendly. I, also, find the quality of their work to be exceptional.
Sara did a great job scheduling me in and providing an accurate quote on price and service time. Great customer service.
Harry is one of the most positive people I have ever met. He goes beyond any expectations and it is the pleasure dealing with Lexus of AC
Excellent customer service. Have used several times and everything always goes very well. Thank you to the service dept!
Outstanding service and customer relations Second to none. Can’t thank John and David enough
Having moved to Middle Township after using the Princeton area Lexus for several years, I found the interaction with my service technician and the people working in that area to be professional, attentive and gracious from the moment that I arrived until I paid for service. However when I called to make an appointment, the service person answering the phone seemed annoyed that I was surprised that my urgent car problem could NOT be addressed for approximately one week……since I couldn’t wait I had to seek service from an alternative source. I found the unhelpful attitude and the ...
Excellent customer service Helen had us out of there in an hour with purchase of new vehicle
Helen, Jason, and the entire team at Lexus of AC goes above and beyond to make you feel like a valued customer. Their service is incredible and they are always available to answer any questions.
Yesterday my husband and I had a wonderful experience thanks to our salesperson Helen at Lexus of Atlantic City. Helen is not your stereotypical pushy car salesperson, she is extremely knowledgeable, kind and most importantly helpful. Had it not been for her I’m afraid we would have bought the wrong model that would not have met our needs, instead she made it possible for us to buy the best vehicle for us and still stay within our budget. The customer service we received from Lexus of Atlantic City by far is top notch! This is the third vehicle we ...
Helen Bitzberger at Lexus of Atlantic City did an outstanding job of obtaining the exact auto I requested. She also made my purchase as smooth as possible. As a matter of fact everyone at this dealership preformed professionally. I highly recommend Helen and Lexus of Atlantic City.
My 7th Lexus, and Lexus of Atlantic City is tops! Great car, terrific sales staff, service and service staff also excellent! My highest recommendation!
Great service and transparency throughout the whole process. Very quick and painless. They made my buying experience enjoyable.
This dealership goes above and beyond not only in sales but in service. I have been a 15 year customer and can’t say enough positive things. Jason Chiorazzo & Helen Bitzberger are friendly, professional, thorough and search for a vehicle to meet your needs. My former vehicle Lexus was totaled while parked and it caught me off guard as far as acquiring a new vehicle. Most dealerships have limited inventory but they were able to place me in a 2022 Rx350L of my color choice and I am thrilled! If I could give you a 10 star rating, I would! It’...
I just bought my second Lexus from here , was in the market for an ES350 F-Sport and managed to be in stock right at the time I was looking for it , I have worked with Helen B, throughout the process I highly recommend anyone looking to purchase a great high quality vehicle.
Helen and the entire staff were courteous and extremely efficient I entered the dealership with five requests and Helen was able to meet them all. I was in and out within an hour and driving my beautiful Lexus home. Thank you all for your kindness and professionalism. The entire experience did not disappoint.
Helen was amazing to work with. She understood my needs and offered guidance throughout the process. The entire process was quick, easy, and rewarding! It is great to know there are sales consultants like Helen who's primary goal is to ensure the happiness of the customer. I will certainly be looking to use Helen in the future and highly recommend Helen and the dealership overall.
Helen did an incredible job finding us the right RX. Thank you Helen and the rest of the Lexus team. They are a five star for me. Jaime and Iris
Helen Bitzberger is the finest sales consultant in the industry. Lexus AC is our dealership.
My service person is Sara and she is amazing! Knows her customer service is what keeps people coming back! Polite, courteous, and gets job done ON TIME!
It’s always a pleasure doing business with Helen and the staff at Lexus of Atlantic City. They make buying or leasing a car so easy!
I’ve been to this dealership a number of times. The staff is very accommodating. I always leave there with a good experience
Lexus of Atlantic City is always Courteous punctual and they do a great job with the service I get an efficient summary of what was done to my car and they usually can pick it up at my home and bring it back to me in the same day they keep my car running in brand new condition
I just purchased my 2nd Lexus of 2022. Helen is awesome! The dealership is very friendly and also check out the excellent service center.
Literally everyone at this dealership was amazing! In particular, Joe, Jason, Gary and especially John and Mark were so helpful and went above and beyond to make our car buying experience wonderful! There was absolutely no pressure and John could not have been more helpful teaching us the electronics of the car. He even gave us his personal cell number to call or text him with any questions. We would highly recommend this dealership to everyone looking for a quality car and pleasant experience buying it.
It was a very pleasant experience. Everyone kind and so helpful. I will be back. Felt very confident that the car was in good hands! I definitely will go back if I am looking for another car:SUV!
The process of buying my new Lexus couldn’t have been easier. Helen, my salesperson, was upfront and clear with the entire sales process. No hidden fees or up charges like other dealers. She and the dealership worked with me to get the vehicle ready quickly once it arrived to the dealer. I needed the vehicle for an event and they did their best to get it to me in time. Truly the best car buying experience I’ve ever had!
Extremely satisfied with the cooperation received during our recent purchase of 2022 Lexus ES 350..
The dealership and the staff were very helpful in our buying experience. I highly recommend this dealership to all my friends.
I have taken my car to Lexus of AC several times. Each time I was treated very courteously. The last time, I took my car was two days ago. I had to get tire sensors. I like the way Lexus is quick to offer a loaner vehicle when service is going to take a few hours, rather than have you sit there and wait. My servicer, Harry Collins, kept me informed of the process of my service at all stages of the replacement. Even though I have shunned dealerships for service for years, I will continue to go to Lexus ...
Great experience, it's my second car I purchased thru this dealer. Helen was a pleasure to work with and always looked out for me. Anytime something came in she think I could like, she would call! Great people at Lexus of Atlantic City!
Tina explained what work had to be done & the cost Gave me updates Car pick up & delivery time were accurate
We had an excellent car buying experience here. Everyone was very professional and knowledgeable, answering all of our questions, making the process enjoyable. We highly recommend Lexus of Atlantic City for your car buying needs!
Tina was wonderful to work with during my service appointment. She called me with updates and made sure that everything I requested was done. The service department at Lexus and Atlantic City has always done the right thing by me and my GX 460. The leather car was perfect and allowed me to continue with my day while my car was being taken care of.
Great agency to work with, highly recommend for both sales and service. In and out quickly on all service, and car is always spotless! Thank you AC Lexus! Denise Rolleri SIC, NJ
This was the most pleasurable car buying experience I have ever had. Helen was great!
I have been dealing with AC lexus for well over 15 years. Helen is our “go to” person for all of our vehicles. She is patient, understanding, and so easy to work with! We have established a great rapport and I sincerely trust and value her opinion. She truly wants what is best for her customers and wants them happy with their final decisions! She has a great personality and is perfect for this field of work! I enjoy working with Helen and I love the loyalty both Lexus and her have towards their customers.
Best dealership I have ever worked with! I will come back for my next car.
Helen Bitzberger at Lexus of Atlantic City was very helpful, very reassurance with what I wanted, I was very happy with my choice and She has lots of experience, I’ll recommend Her to anyone.
My sales consultant was Helen Bitzberger and I would highly recommend asking for her. She made the purchase of a new vehicle so smooth and not stressful at all. The follow up was incredible!! Would definitely recommend this dealership.
Amazing…cannot say enough about this dealership. Helen was amazing. I literally bought and picked up my knee Lexus within an hour…most of it via phone or online…incredible. She will have 3 new customers because of this transaction. Thank you thank you thank you!!! More than pleased.
After life throwing me a curveball, I was in the market again for a new Lexus. Dave, Helen, Joe and the entire team at Lexus of Atlantic City were nothing short of absolutely wonderful to do business with! I've said it before and I'll say it again, if you are looking for a true luxury experience, come see the team at Lexus of Atlantic City! I'm on number 3 in just over 2 years!
Wonderful experience at Lexus of Atlantic City! Helen was so kind, respectful, and supportive and made the whole process as easy as possible, which was greatly appreciated. She made me feel valued and I really enjoyed working with her. Would definitely recommend her and I’m so excited to enjoy my new Lexus!
I just purchased another Lexus from Helen. She is easy to deal with and always is professional and knowledgeable about the cars that she sells.
Service is great they let you know what’s going on and take care of your vehicle
As always my Lexus dealership, Lexus of Atlantic City gave me the best service I could get from any auto agency. They had a loaner car ready and waiting for me while they serviced my car and had everything done and the car washed and ready at my return. My service rep Harry was his usual helpful self and it’s nice to see the same faces each time you go. This is my 3rd Lexus and the service is one of the many reasons for my return.
Made appointment showed up all ready for me Said about hour and a half including car wash. And they were spot on could not of been smoother
Awesome Espectacular Really good service and staff nice job Thank you I recommend Everyone nice Work Keep going
If you are in the market not just for a luxury car, but a luxury car experience, then you MUST go to Lexus of Atlantic City. You are treated with respect, gratitude and sincere concern. I have bought a few cars from Helen in sales, Dave the general manager and Joe the F & I manager, and they never fail to meet the expectations of what a luxury car experience should be. Go see them, you will be very happy you did!
I have been buying cars and having them serviced at Lexus of Atlantic City for years. The service is wonderful. I just bought another car from Helen and she’s a wonderful sales person. She helps make a wish a reality. She is very competent, helpful and hardworking. Joe, the finance manager handled all the paperwork with ease. They are pros. I recommend them highly
Just purchased my 4 th Lexus from this dealership. I had the privilege of working with Helen and Joe ,for the second time, while performing this transaction. Both were very professional and knowledgeable in getting things done. Customers are treated with respect and kindness.
Excellent service always provided at Lexus of AC. A special shout out to Harry and Sara. This team is always professional and respectful.
Best service department in the business. Master Mechanic Mark, the Service Manager Jim and team have always been first rate in taking care of my vehicles.
Always satisfied with their service. Been using them for years. Very reliable and treat you like family. My experience with them for my 20000 mile checkup was perfect.
Great dealership to work with. Helen, Randy and Jason are a great team who treat the customer wonderfully. You always feel good about going in and the way u r treated. Plus that u were treated fairly
Helen B put my wife in her dream car today, the RX350L, and she couldn’t be happier!!
Bought 5 Lexus from this group. Helen in sales is the best and Jim and his service team do not get any better. Thank You
It was a pleasure working with them! They worked hard to get me car of my dreams. It was a true pleasure! I would buy another care from them again
I went to purchase a RX350, Helen B.came and greeted me with assistance right away we looked at the cars specs and also tested it right away it had everything that I needed and Helen made the process smooth and wonderful. I highly recommend her to anyone looking to purchase great quality cars
Helen was pleasant and amazing, she found my perfect ES350. Kept in touch for months and never gave up on me. I will go back to A.C. because of her.
Helen was amazing! Kept in constant contact with us and made our buying process so much easier. Very pleased with their service!!
I saw a 2021 Lexus NX300 on the internet and called the dealership to see if it was still available. I dealt with Helen Bitzberger. She was extremely pleasant, assured me it was available and asked when I would like to come in to see it. When I arrived, she had the car waiting out front, explained the technology and I fell in love with it when I test drove it. Helen was extremely helpful to make sure I was comfortable with all the features when I wanted to drive it one more time before I made a decision to purchase. ...
I bought an RX350 form Helen. It was a no pressure, take your time experience as I test four vehicles before I made my decision. I was leaving the dealership within 45 minutes making up my mind.
I worked with Helen Bitzberger with Lexus of Atlantic City and she was wonderful....efficient, not pushy, extremely helpful and knowledgeable....the process was simple and quick, no waiting hours going through paperwork, shopping, etc....I picked out the car I liked, she found the exact one down to the color within an hour....24 hours later the car was ready for me to pick up!
I had a delightful experience with Helen. She sold me my first Lexus a NX300 2021. She made sure I felt comfortable with my purchase and reached out to me several times to make sure I was happy. She is a excellent car saleswoman I highly would recommend her if you are looking for your dream Lexus.